The Bell County Communications Center opened its door in 1999, the first combined dispatch center in the United States to dispatch all county agencies from one building. The center serves the emergency needs of more than 335,000 people in Bell County.
The center serves 31 separate law enforcement agencies as well as 22 paid and volunteer Fire/EMS agencies.
Major police departments dispatched by the center include the Temple Police Department, Killeen Police Department, Harker Heights Police Department, Belton Police Department, and the Bell County Sheriff’s Department. The center also dispatches for police departments in rural areas of the county as well as colleges and schools. The BCC also dispatches for other agencies on the local, state, and federal levels.
Fire departments dispatched by the center include the Killeen Fire Department, Temple Fire Department, Belton Fire Department, and the Harker Heights Fire Department, The center also serves all volunteer fire departments (VFDs) in Bell County.
Responding to all emergency calls in Bell County is the center’s primary function. Considering the county covers over 1050 square miles, including two major highways and a military base that is no small task. On an annual basis, the center receives almost 200,000 9-1-1 calls for service.